Privacy Policy
Last Updated: May 2026
1. Introduction
Alertix is committed to protecting the privacy of our clients and partners. This policy aims to clarify how we handle data, especially given our reliance on edge processing inside client facilities.
2. Edge Computing
All video and detection data is processed inside your facility on local NVIDIA Jetson devices. This means:
- Camera data is not sent to any external or cloud server.
- We do not have remote access to your facility data.
- Alerts are sent through your facility's internal infrastructure.
3. Data We Collect
We only collect data necessary to provide our services:
- Contact information (name, email, phone) when filling out the consultation form.
- General facility information (sector, type) to customize the proposal.
- We do not collect camera video data; this remains inside your facility.
4. Data Usage
We use collected data only for the following purposes:
- Contacting you regarding your consultation or demo request.
- Customizing proposed solutions based on your facility requirements.
- Improving our services based on general feedback (without disclosing client identity).
5. Data Sharing
We do not sell, rent, or trade your data. We may only share data in the following cases:
- With your explicit consent.
- When complying with a court order or legal request from competent authorities.
6. NCA Compliance
We design our systems to comply with National Cybersecurity Authority (NCA) requirements. We adhere to national cybersecurity standards in all stages of system development and operation.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or updating of your data.
- Request deletion of your data from our records.
- Object to the use of your data for marketing purposes.
8. Contact Us
If you have any questions or inquiries regarding this policy, you can contact us via:
- Email: [email protected]
- Through the contact form on our website.
We reserve the right to update this policy from time to time. Any changes will be posted on this page with an updated effective date.